Terms and Conditions

Effective date: March 1, 2026

These terms and conditions govern the use of the GETCARTEL service. By using the application or website, you accept these terms in full. If you do not agree with these terms, please do not use the service.

Definitions

  • Service - The GETCARTEL mobile application and associated website.
  • User - Any person who accesses or uses the service.
  • Driver - A registered user who has added a vehicle and generated QR codes.
  • Anonymous user - A person who scans a QR code and sends messages without registration.
  • QR code - A unique code generated for a vehicle that enables anonymous communication.

User account

To use the full features of the service, you must register using your phone number. You are responsible for the security of your account and for all activities performed through it. You must notify us immediately of any unauthorized use.

Acceptable use

You agree to use the service only for lawful purposes and in accordance with these terms. It is prohibited to:

  • Send threatening, abusive, obscene, or illegal messages.
  • Harass, intimidate, or disturb other users.
  • Use the service for fraudulent or illegal activities.
  • Attempt to gain unauthorized access to our systems.
  • Distribute spam or unsolicited commercial content.

QR codes

Generated QR codes are intended exclusively for use on your own vehicles or with the owners consent. You are not authorized to use QR codes for commercial, advertising purposes, or for any activity that violates the law. GETCARTEL is not responsible for improper use of QR codes.

Anonymous users

Users who scan QR codes can send messages without registration. These users are also required to follow the acceptable use rules. Abusive messages can be reported and may result in access being blocked.

Subscriptions and payments

Some features of the service require a paid subscription. Subscription payments are processed natively through Apple App Store and Google Play. Prices and conditions are displayed in the application. Subscriptions automatically renew if not canceled before the renewal date.

Service termination

We reserve the right to suspend or close your account if you violate these terms. You can delete your account at any time from the app settings. When you delete your account, all personal data will be permanently removed.

Limitation of liability

The service is provided as is without warranties of any kind. GETCARTEL is not responsible for the content of messages sent between users, for service interruptions, or for any indirect damages resulting from the use of the service.

Changes to terms

We may update these terms periodically. The updated version will be published on this page with a new effective date. Continued use of the service after changes constitutes acceptance of the new terms.

Applicable law

These terms are governed by the laws of the Republic of Moldova. Any disputes shall be resolved in accordance with the applicable laws of the Republic of Moldova.

Contact

For questions regarding these terms, you can reach us at:

[email protected]